Privacy Policy
Privacy & Security
How Safe are my transactions
What information you collect about me & why
Can I access the information you hold about me?
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Privacy & Security
Introduction
www.lipobind.com is owned and managed by Goldshield Limited t/a Goldshield Healthcare and is aimed at users in the UK & Ireland.
Goldshield is committed to respecting your privacy online, and we have created this privacy policy (the "Privacy Policy") to give you a clear understanding of how our Web Site operates, and how personal information is treated. We have a clear Privacy Policy: we collect no personally identifiable information unless you voluntarily supply it. This privacy statement explains under what circumstances we gather your individual information, how we use it, and who may access that information.
This Privacy Policy may be revised periodically. We recommend that you read our Privacy Policy whenever you visit this Web Site so that you are aware of any changes. Please note that our Privacy Policy applies only to online activities.
Type of Information Collected
When you visit our Web Site, we do not collect any personally identifiable information without your consent. We may collect and store information from you that you voluntarily choose to give us or enter on our Web Site, including, but not limited to, "personally identifiable information" such as your name, address, e-mail address, and phone number. Our primary purpose in collecting and processing your personally identifiable information is to provide you with the services you request or to personalize product information and offers for you.
Security and Use of Information
We are dedicated to the security of your personally identifiable information and we take commercially reasonable precautions to maintain that protection. If you need to provide personal information to access features or services, we will clearly disclose how the information will be used.
We may also use your personally identifiable information to provide you with additional information about our products and services and to send you information on other products and services that may be of interest to you. If so, we will state this in the area of our Web Site where we collect information for these purposes.
We do not sell, trade or rent your personally identifiable information to others. However, we may share your personally identifiable information with our other affiliates, our agents, contractors or business partners located in the United Kingdom or the Republic of Ireland and/or any other country, in order that they may perform services for us. For example, your personally identifiable information may be shared (i) with contractors we use to support our business (e.g. fulfilment services, technical support, delivery services, and financial institutions), or, (ii) in connection with the sale, assignment, or other transfer of the business of this Web Site to which the information relates, or (iii) where required by applicable laws, court orders, or government regulations.
However, as our company changes and grows, we might sell or buy companies, subsidiaries, or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that Goldshield or substantially all of its assets are acquired, customer information will, of course, be one of the transferred assets.
In addition, since we conduct research on users' demographics, interests and behaviours based upon information provided to us during use of our Web Sites, we may combine your information with information collected from other individuals to produce anonymous, aggregated statistical information. Aggregated data does not include personally identifiable information. We use this demographic information, such as the percentage of male or female visitors, or the percentage of visitors within certain age brackets, to improve the content of our site. We also may share this anonymous, aggregated information, which does not identify particular individuals or associate particular individuals with illnesses or conditions, with partners or other third parties.
Goldshield also uses physical and managerial procedures to attempt to safeguard your personally identifiable information, however we cannot guarantee that it is completely secure from people who might attempt to evade security measures or intercept transmissions over the Internet. We cannot guarantee the privacy of transmissions (including, e-mail communications) to and from our Web Sites.
Our Retention of Your Personally Identifiable Data
Once you have provided personally identifiable information to Goldshield, we will store and maintain the information you have volunteered unless and until you direct us not to do so, or for so long as we are required by law. Our retention of your data allows us to continue providing you with highly personalized services without interruption.
Choice
Goldshield believes that choice is one of the most important privacy principles. You have the choice not to submit any personally identifiable information to us (although under such circumstances you would be unable to participate in all aspects of our Web Site). If, after you have elected to receive information, you decide you would like to be removed from the distribution list, there are e-mail and telephone options to unsubscribe.
Cookies
Cookies are small pieces of information that a web site places on an individual computer's hard drive. Cookies remember certain information that a web site can then use to make communication between your browser and the site more efficient. Cookies are standard technology in the Internet industry and may be used by our Web Sites. Goldshield will only be able to read those cookies that we place on your hard drive; we cannot access or read any other information.
We use cookies to better tailor our services to your needs. We may also use cookies on an aggregate basis to track Site navigation and traffic trends. This aggregated and anonymous information will help us to improve Site content, and may be shared with partners or other third parties. Visitors always have the option of disabling cookies via their browser preferences.
The use of advertising cookies sent by third-party servers is also common in the Internet industry. Goldshield has no control over, and cannot protect against, the practices or policies of other web sites.
Clickstream Data
A "clickstream" or "clickstream data" reflect the specific web pages visited by an individual user, and, importantly, the manner or traffic pattern by which a user moves from one web page to another. We track such information only within our Web Site; we specifically do not track any clickstream activity outside of the lipobind.com Web pages.
We track and use this information to understand how our users' habits are similar to or different from one another and specifically to personalize the content, banner ads and promotions that you and other users will see on our Web Site.
Clickstream data does not contain or reveal any personally identifiable information about the user.
IP Addresses
An Internet Protocol (IP) address is a number that is automatically assigned to your computer by your Internet Service Provider (ISP) whenever you log onto the Internet. Like other Internet sites, Goldshield may use IP addresses to collect aggregate and anonymous information about the number of visitors and site usage. To guarantee your privacy, your IP address is not linked with personal information about you. Goldshield does reserve the right, however, to use IP addresses to identify individuals who threaten our Web Site, service or customers.
Surveys and Competitions
From time to time, we may ask for personally identifiable information when you complete a survey or enter a competition. In these instances, we will clearly describe the purpose for collecting such information, as well as intended uses.
Use of Content
No information presented herein is intended as a substitute for medical advice or treatment for specific medical conditions. Use of this online service is subject to the terms & conditions.
Goldshield takes the security of your details very seriously. Goldshield guarantees the safety of your personal details. We use industry standard encryption methods to deter would-be hackers. 'Encryption' turns your information into a special code that only Goldshield computers can unscramble.
Even in the event of unauthorised use of your credit or debit card, which is unlikely on the lipobind.com, most banks and card issuers cover all the charges that result from unauthorised use of your credit or debit card, or may limit your liability to just £50.
However, if your bank or card issuer tries to hold you liable we will cover your liability up to £50. This is provided that the unauthorised use of your credit or debit card resulted from you using the card to make purchases from the www.lipobind.com secure environment and not through any fault of your own.
Remember, in the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures
What information do you collect about me and why?
Goldsiheld Limited t/a Goldshield Healthcare ("Goldshield Healthcare") provides your goods.
Goldshield Limited may use your personal information as follows:
* To process your payments.
* To fulfil your orders and administer your account.
* To pass information about you to agents, service providers and employees to carry out services. In the course of providing such services, we may transfer your personal information outside of the European Economic Area. We will employ appropriate security measures to protect your personal information where this is the case.
* To disclose information about you to any relevant regulator if they require it or to anyone else if there is a legal duty to do so.
* To run any prize draw or competition you may enter.
* To send you brochures, leaflets, catalogues and other promotional material for our products and services. We may also telephone or email you to discuss account details or for market or service research. In addition, we may include leaflets or brochures for complementary products or services from third parties with our statements and parcels.
* Goldshield Limited may pass your personal information to carefully selected third parties to use for marketing. Goldshield Limited or third party partners may contact you by mail, telephone, e-mail, text message or any other reasonable method. If you do not wish to be contacted by third parties in this way, or you do not want Goldshield Limited to contact you for their marketing, or if you have any queries about data protection, please call 0870 000 0000.
* The Group may monitor or record telephone conversations with you to ensure consistent services levels, to prevent or detect fraud and for training purposes.
Can I access the information you hold about me?
* Yes, you can obtain details of the personal information we hold on you by contacting us at Data Protection Center, Goldshield Healthcare, Bensham House, 324 Bensham Lane, Thornton Heath, Surrey, CR7 7EQ. Alternatively, please email us at enquiries@lipobind.com
* There is a statutory fee for access to your information, currently £5.
Unsubscribe From Promotional Email
If you do not wish to receive emails from us, or selected third parties, giving you the most up to date information about on-line offers, prize draws and competitions, plus new services online, please send an email to: remove@lipobind.com with word “Unsubscribe”in the subject line.
From Telemarketing
We, or selected third parties, may telephone you to tell you about special offers or for market research and customer care purposes. If you do not want to receive such calls please write to the Data Protection Center, Goldshield Healthcare, Bensham House, 324 Bensham Lane, Thornton Heath, Surrey, CR7 7EQ. Alternatively, please email us at enquiries@lipobind.com stating your wish to be removed from the telephone mailing list. Please clearly state whether you wish to be removed from Goldshield communications, communications from third parties, or both.
From Direct Mail
If you do not want to receive mailings from Goldshield Limited, or selected third parties, please write to the Data Protection Center, Goldshield Healthcare, Bensham House, 324 Bensham Lane, Thornton Heath, Surrey, CR7 7EQ. Alternatively, please email us at enquiries@lipobind.com and state your wish to be removed from the direct mailing list. Please clearly state whether you wish to be removed from Goldshield communications, communications from third parties, or both.
Please note:
Requests not received in the specific format indicated, are in danger of being misdirected. We reserve the right for our customer advisors to contact you regarding your account where necessary.
